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Archive for the ‘Healthcare Marketing and Branding’ Category

Just recently I learned about an online community called DocWorthy. It is an online group for doctors, medical groups, and professional advisors. I have to admit that I’m a newbie when it comes to DocWorthy, but it looks interesting.
For an advisor or consultant to join the community, you need to provide  two recommendations written by [...]

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Earlier this week I spoke to a group of about 40 healthcare marketers from Adventist Health System who were attending their annual Marcom Summit. We covered some really good ground in the 90-minute presentation. The goal of the talk was to demystify social media for the group and make it relevant to healthcare marketing. Importantly, [...]

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I’ve vanished  for the last week or so. The reason: I’ve been attending the 14th National Forum on Customer Based Marketing Strategies. Last Thursday I gave a presentation at the conference about green marketing in the healthcare industry. It was a terrific conference and I did my best to write posts after attending particularly interesting [...]

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If you’re not familiar with the battle taking place right now in Boston between Tufts Medical Center and BCBS of Massachusetts, let me tell you it’s a big one! It has been featured in the Boston Globe, the Wall Street Journal Health Blog, and numerous other news outlets. But what’s interesting to me is how [...]

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You may have noticed in your neighborhood Starbucks location a POP display containing small square pamphlets. Every Thursday, Starbucks distributes a new issue of The Good Sheet. This non-partisan series of small publications explores major issues facing the electorate as we prepare to cast our votes in November. The expressed goal of the Good Sheet [...]

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One of the statements that I clearly remember from Andrew Keen’s presentation yesterday at the SHSMD Conference was: “The masses aren’t necessarily wise.” He said this in the context of arguing against the Web 2.0 phenomenon and its democratizing effect.
As I pondered this statement last night, it occurred to me that this is something that [...]

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The AAMC has published studies that clearly demonstrate that consumers are put off by healthcare organizations publicly airing their disputes. They have no appetite for it. They simply don’t want to think about the business side of healthcare. And they want us focused on health and patient care, rather than profits and battles over territory.
For [...]

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A little more than 18 months ago, I made the decision to start a blog about healthcare marketing. It was my first experience blogging. I did it for a number of reasons. First, I was occasionally recommending to clients that they start blogs of their own, and didn’t have the experience of building and maintaining [...]

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